At அன்றாடம், we want every order to reach you safely and in perfect condition. Since our products are food items, we follow a simple policy to ensure quality and hygiene.
Order Cancellation
Orders can be cancelled before they are dispatched.
Once an order has been shipped, it cannot be cancelled.
To request a cancellation, please contact us as soon as possible with your order number.
Returns
As our products are consumable food products, we do not accept returns once the package has been opened or used.
However, if you receive a product that is:
- Damaged during delivery
- Incorrect or different from what you ordered
- Missing from your order
- Received in a visibly tampered or defective package
please contact us within 48 hours of delivery.
Damaged or Incorrect Orders
For damaged, incorrect, or defective products, please share:
- Your order number
- Clear photographs/videos of the package and product
- A brief description of the issue
Our team will review the issue and, where applicable, arrange a replacement or refund.
Refunds
If a refund is approved, it will be processed to the original payment method. The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.
Important
Please check your package at the time of delivery. If the package appears open, damaged, or tampered with, we recommend refusing the delivery and contacting us immediately.
For any questions regarding cancellations, returns, replacements or refunds, please contact our customer support team.
அன்றாடம்
Made for Everyday Moments.